The Service Contract is for maintaining the Computer Hardware, Software of SMB Organizations. Penta IT is pleased to provide On Call Services (the “Service” or “Services”) in accordance with this Service Description.
This Service provides Customers with Telephone Support to help answer common questions about Computers Products and Pay As You Need of services.
- On-site support
Issues related to Software, Networking, Third-party software, Virus or Malware, Data and security for Supported Products on a per incident basis, as set forth on Customer’s invoice. We have blended our qualitative service with the latest technology to offer our customers a competitive edge.